Truly, there is one communication skill that impacts everything about the possibilities for you and your team. It’s underutilized. And it’s FREE!
The key to building an unstoppable team is honing your ability to ensure they feel heard. I’m so excited to break this down together today!
Let’s jump into this. No coincidence, the same key ability is also what each of your team members will use to grow their customer base and their own team. Honing their ability to ensure their customers and future team members feel heard.
Ensuring someone else feels heard is to truly listen to the other person. To hone your ability to help someone else feel heard you must know the three different styles of listening.
As a trained listener, I absolutely love this topic. I can hear nuances in my client’s voices that in turn tell me so much about what they are sharing. It helps me be my best for them.
Because listening is a skill, it means your ability can be developed from wherever your skill level happens to be right now. You can each improve your abilities in this area. We all can.
Your ability to ensure others feel heard will be enhanced, no doubt and the results will be remarkable. I can’t wait for you to experience this.
As I share the three different styles of listening I want you to take an honest evaluation of how most of your conversations go.
Think about if you’re using these skills or not. Think about who you may be speaking with if you are using these skills. Consider who you may be speaking with if you tend not to use these skills.
Build Your Unstoppable Network Marketing Team with Attentive Listening.
Ok, the first style of listening is Attentive Listening. This can take work. It’s not necessarily easy. When you’re attentively listening your focus is on who is speaking to you.
You’ve eliminated distractions. You’re not looking at your phone. You’re not looking at your computer. You’re not multi-tasking. You’ve eliminated outside noises. You’re not interrupting who is speaking.
It’s difficult, isn’t it? Especially when we’re not on video or in person. So how often are you attentively listening? Who are you listening to when you’re using or not using this skill?
Build Your Unstoppable Network Marketing Team with Responsive Listening
The second style of listening is Responsive Listening. There are two ways we can be responsive listeners. Non-verbally & verbally.
Non-verbal includes things like body language, eye contact, smiling, leaning in. All of these non-verbal responses tell the other person you are listening. They are heard.
Over half of our communication is non-verbal. In fact, some studies show only 7% of our communication happens through our words. The other is non-verbal and vocal such as tone of voice and volume.
Verbal responsive listening is how we acknowledge to the other person we’re right there with them. We’re at the same point in the conversation. We do this by commenting “Yes!” “Really?!” or “Oh!”. Using short phrases lets the other person know we hear them and we’re responding in the moment.
Responding both verbally and non-verbally will enhance your conversations. You feel heard and connected to when you’re sharing and others listen with both verbal and non-verbal responses. It tells you they are a responsive listener. It communicates what you have to say is important to them.
Build Your Unstoppable Network Marketing Team with Active Listening
The third and final style of listening is Active Listening. What actively listening is not, is giving advice, personal opinions, or taking over the conversation by switching topics.
Actively listening is all about combining the first two styles of attentive and responsive listening. Using attentive listening with responsive listening is active listening. It’s free. It’s underutilized. It will enhance your conversations. It will ensure your team members feel heard.
It will communicate you are in tune with both the message she is sharing as well as how she’s feeling. It is not always easy. It does take work. Yet the results are worth it. Aren’t they?
Let’s recap the three different listening styles that will ensure your team members feel heard.
- Attentive Listening – you’re focused, not distracted, you put your phone down, you’re not interrupting.
- Responsive Listening – being aware of your body language and using both verbal and nonverbal responses is responsive listening.
- Active Listening – this is hearing both the message and the feelings behind the message by attentively and responsively listening.
To build an unstoppable team is to ensure they feel heard. To build their team and customer base is to encourage them to use active listening skills.
What better way to support them on this than being aware of your own listening skills. Teaching them how they can enhance theirs. Leading by example.
Your businesses are built on relationships. What better way to enhance your relationships and foster new ones than to build your skills on ensuring others feel heard.
You’re changing the world one relationship at a time. What you’re doing is remarkable. It’s a gift. You are skilled. Enhance your skills and enhance your relationships. Enhance your relationships and build your unstoppable team.
After all, the best is yet to come! Always.
