Hi leaders! Here we are for episode 41! So, how do you help your Direct Sales team with rejection?
We all navigate rejection. Some of us don’t even blink at it. We don’t skip a beat and we move on. Others can take it quite personally.
Episode 40 was about the top 5 habits to instill more belief in your direct sales team. Habit number one was to help your team not take things personally. So, how do you go about that?! Stay right here and I’ll share my top three strategies.
Today’s episode is to help you tackle the first of those 5 habits. How you can help leaders not take things personally and rebound from rejection?
You can find the full transcript of today’s episode, episode 41, at crazybigdreams.biz/41.
I’m going to share my three strategies in the same exact order you’ll want to cover them with your team member.
How Direct Sales Leaders Help Their Team Rebound From Rejection
The first strategy is to help her get her perspective back. When we take things personally we’re stuck in our head. Things are more about us and less about serving others. Totally normal. This happens. Let’s release judgment and get perspective back.
This is precisely where you come in. You have a unique vantage point. You’ve been there! But you didn’t stay there. Remind her that this is a normal part of the business. It’s not about her, it comes with the package.
Remind her of opposite situations that she has influenced. Remind her of people she has had a favorable connection with. A connection that went smoothly with a desirable outcome.
How Direct Sales Leaders Help Teams Get A New Narrative After Rejection
The second strategy is to help her get a new narrative. This step is crucial and different from helping to get her perspective back.
Getting a new narrative is a step that helps her change the story. It helps her re-write how the next encounter can be. It helps her see that things can be different. It allows her to move forward and not stay stuck in rejection.
Through a few questions and answers simply create the most friendly and inviting experience that she could encounter next. Do this as if you’re writing a scene from a play. Where does she want to be? Who does she want to connect with? What does she want the outcome to be? Help draw the answers out.
The result is a scenario that she envisioned that you helped bring to life.
When ‘Getting Back Out There’ After Rejection Is Not Ideal For Direct Sales Teams
The third and final strategy is to get back out there. It has to be her third step. Not her first step. So many high achievers want their team to skip directly to this step. This is a big missed opportunity.
She has to get a new perspective first and then be able to see herself succeeding. Or she stays stuck in rejection. The pattern of taking rejection personally is highly likely to repeat itself.
If you skip directly to “Get back out there” sure some will. But for some, you risk another scenario of rejection. You risk doubt overshadowing her excitement. You risk her not following through.
So, make sure you don’t skip getting her perspective back and getting a new narrative. Then help her get back out there by asking her detailed questions. When is she going to connect? Day & Time? Who is she going to connect with? Get a name. What is her purpose for connecting?
One of the safest groups of people to connect with when getting back out there is her current clients or customers.
She doesn’t have to reach out to them about her business. She can simply connect with them in a personal way because they are a supportive bunch that get her.
A good response might sound like, “I’m going to connect with Rachel, one of my very best customers, today because I missed her birthday earlier this week. I’ve just been kicking myself. But it’s not too late. I’ll call her as soon as we’re done.”
And look, she’s back to serving others and getting out of her own head. It’s not about her anymore. It’s about the people she’s serving.
In three simple strategies, she’s navigated rejection, built resilience, and has a routine to follow the next time she faces rejection.
This is like a muscle. When we exercise it, we get stronger with all of this. It becomes second nature. We spend less and less energy taking situations personally.
This business is a personal development journey. If you’re going to continue building an unstoppable team, it will take helping some leaders through these simple steps.
Which step was you’re biggest a-ha today? Getting Perspective? Getting a New Narrative? Or Getting Back Out There? Or maybe it was the importance of not just getting back out there! Click over to Instagram @yourcrazybigdreams and share.
The best is yet to come. Always.
